If you don't have time for the full post, scroll down near the end and I'll set it up for you: How would Urban Meyer react to the simple problems life presents us, like a delayed flight, or Starbuck's being out of skim milk?
BARISTA #1: Welcome to Starbucks, what can I get for you today?
MEYER: You want to know what Urban Meyer would like? Urban Meyer would like a double-shot grande latte, skim, and a muffin.
BARISTA #1: I'm sorry, I think we may be out of skim milk -- is two-percent OK?
MEYER: I don't know. Is giving you two percent of the price OK?
BARISTA #1: Uhh -- I'm sorry?
MEYER: It's very simple: I've asked for something, and you've tried to give me something less. And that isn't right. That's a bad deal. I understand the motivation here, but you're trying to give me something different from what I asked for. So do you want to try and get what I asked for, or do you want me to handle it? 'Cause I'll handle it.
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